Tenant handover — Requirements brief

00 / About you

Your name

Full name

01 / The basics

Project, scale, timeline

Which mall or project are you handing over right now?

Roughly how many tenants in a typical mall handover?

How long does a full handover usually run?

Who do you report to, and who reports to you on this?

02 / What handover means

The stages, in your words

From the moment construction finishes to the moment a tenant is fully open and trading.

Any other stages, or your own words for the above?

Which stages do you personally own vs. coordinate with others?

Who else is involved at each stage? contractor, MEP, leasing, ops, tenant's contractor, LGU…

03 / Tracked per tenant

What you need to keep on top of

What's missing from the list above?

What do you wish you could see at a glance?

04 / What hurts today

Pain points and time sinks

What takes the most time and shouldn't?

What goes wrong most often? lost info, missed inspections, tenants chasing you, snags not closed, no audit trail…

When senior management asks "where are we on handovers?" — how long does it take to answer, and how confident are you?

05 / Audience

Who else needs to see this

Anyone who should log in, see status, or get updates.

Anyone I've missed?

06 / The dashboard

What you'd want to see when you open it

Imagine you log in first thing in the morning, coffee in hand. What's the screen?

The one number that matters most when you open it e.g. "tenants behind schedule", "units ready to hand over this week"

Filters you'd use most

Alerts you'd want pushed to your phone

Snag overdue Handover date approaching Drawing approval delayed Utility connection ready Sign-off pending too long No alerts — I'll check the dashboard

Where will you use this most?

Anything else the dashboard should do for you?

07 / The dream

Three things, magic wand

If you could wave a magic wand, what would this tool do for you?

Anything else?